If your Bissell ProHeat 2X Revolution Pet Turbo (model 35799) is not suctioning properly, it can be frustrating and hinder your cleaning routine. This guide provides practical, safe steps to identify and fix common causes of no suction, ensuring your carpet cleaner works efficiently again.
Follow these clear instructions and tips to troubleshoot your device effectively, using the right tools and parts for a safe repair.
Key Takeaways
| Check for blockages | Clear all hoses and filters to remove clogs. |
| Inspect the brush roll | Ensure the brush roll spins freely and isn’t jammed. |
| Examine the water and solution intake | Verify water/solution tanks are correctly seated and flow properly. |
| Test the motor and suction pathway | Make sure the motor is running and suction pathway is unobstructed. |
| Replace worn or damaged parts | Use compatible replacement parts if necessary. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
TURBOSTRENGTH MOTOR TECHNOLOGY. Delivers an energy-efficient 40% more suction power and 50% noise reduction for a quiet clean.
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Step 1: Power and Initial Checks
- Ensure the cleaner is plugged in and switched on. Confirm the power outlet is functioning by testing with another device.
- Check the power cord and plug for damage or fraying. Replace if damaged.
- Ensure the clean water tank and dirty water tank are properly seated and not blocked.

JORAIR Brush Replacement Compatible with Bissell CrossWave, 3 Multi-Surface Brush Roll 1868 + 3 Vacuum Filter 1866 Vacuum Filter, Compare to Part 1608683, 160-8683, 1608684
【Compatibility】The filter and brush replacement compatible with Bissell CrossWave 1785G,1785B,1785F,2328,2305,2305K,1785,17853,17854,17855,17856,1785Q,1785A,17852,17858,17859,1785P,1785R,1785T,1785V,1785W,2303,2306A,2306,23062,23068,2551,3888A (Please note:this kit is only compatible with Bissell...
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Step 2: Inspect and Clear Blockages
- Turn off and unplug the machine before maintenance.
- Remove the hose and wand attachments. Check for clogs or debris inside and clear them with a long, flexible brush or pipe cleaner.
- Inspect the filter and clean or replace if dirty or clogged.
Step 3: Check the Brush Roll and Belt
- Remove the brush roll cover and inspect the brush for hair, string, or debris that could cause it to jam.
- Ensure the brush roll spins freely. Replace it if it’s damaged or worn out.
- Check the belt for cracks or breaks and replace if necessary.
Step 4: Verify Water and Solution Flow
- Refill and secure the water and cleaning solution tanks properly.
- Check the solution spray nozzles for clogs and clean with a pin or needle.
- Run the machine with the tanks half full to see if water flows correctly.
Step 5: Test the Motor and Suction Path
With all parts reassembled, turn on the machine and observe if the motor runs smoothly and the suction is restored. If not, the issue may be with the motor or internal fan, which may require professional repair.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Weight: 19.4 lbs
- ✔ Tank Capacity: 1.5 liters
- ✔ Cord Length: 25 feet

JORAIR Brush Replacement Compatible
- ✔ Package Count: 3 brush rolls
- ✔ Filter Type: Multi-surface filters
- ✔ Material: Plastic and foam
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo offers advanced suction with TurboStrength™ Motor Technology, making it a top choice for deep cleaning. Its MAX Clean Mode tackles embedded dirt, while Heatwave Technology maintains water temperature for optimal results.
Pros:
- 40% more suction power
- Quiet operation with noise reduction
- Effective stain and allergen removal
- Multiple cleaning modes for versatility
Cons:
- Can be heavy when fully loaded
- Requires regular filter cleaning
- Parts may wear over time
Best for: Pet owners and heavy-duty carpet cleaning
Not ideal for: Light, quick clean jobs or delicate flooring
Bottom line: A powerful and quiet carpet cleaner ideal for pet owners and deep cleaning tasks.
JORAIR Brush Replacement Compatible

The JORAIR Brush Replacement Kit offers multi-surface brush rolls and filters compatible with your Bissell, making it easy to keep your cleaner performing at its best.
Pros:
- Affordable price
- Easy to install
- Compatible with many Bissell CrossWave models
- Includes filters and cleaning brush
Cons:
- Limited to CrossWave models
- May need adjustment for perfect fit in some units
- Replacement frequency depends on usage
Best for: Maintaining and replacing worn brushes and filters
Not ideal for: For DIY repair of internal motor or electrical components
Bottom line: A cost-effective way to keep your cross-surface cleaner in top shape.
Frequently Asked Questions
Why does my Bissell carpet cleaner have no suction even when plugged in?
Common causes include clogs in hoses, dirty filters, or a jammed brush roll. Follow the troubleshooting steps to identify and fix the issue.
How often should I clean or replace filters and brushes?
Check filters monthly and replace or clean them as needed. Inspect brushes regularly and replace if worn or damaged, especially if suction issues persist.
Can I fix internal motor problems myself?
Motor issues often require professional repair or replacement. Focus on cleaning and clearing blockages first, and seek expert help if needed.
What safety precautions should I take during troubleshooting?
Always unplug the machine before inspection or cleaning, avoid using water near electrical parts, and handle parts carefully to prevent injury.
Keep Your Carpet Cleaner Running Smoothly
By following these troubleshooting steps, you can resolve most suction issues with your Bissell ProHeat 2X Revolution Pet Turbo. Regular maintenance, including cleaning filters and inspecting the brush roll, can prolong the life of your machine and ensure it performs optimally. If problems persist, consider replacing worn parts with compatible accessories to restore powerful cleaning performance.
Affiliate disclosure: As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time of publishing.